Frequently Asked Questions
Everything you need to know about your Sabah experience.
How do I find my correct Sabah size?
Sabahs should fit snugly at first, as the high-quality leather will stretch and mold to your feet over time. We recommend ordering your true US size; if you are a half size, we generally suggest sizing down for a perfect fit.
What is your return and exchange policy?
We want you to love your pair! You can return or exchange unworn, pristine items within 30 days of delivery. Please ensure the soles are unmarked by trying them on a carpeted surface.
How long does shipping take?
Standard domestic orders typically ship within 1-2 business days and arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
How should I care for my leather Sabahs?
To keep your Sabahs looking their best, we recommend using a high-quality leather conditioner every few months and avoiding prolonged exposure to heavy rain or water.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout.